Grievance Redressal Cell

Karunya University (Karunya Institute of Technology and Sciences) is committed to providing a safe, fair and harmonious learning and working environment. Grievance Redressal Cell was set up in accordance with the University Grants Commission regulations 2012 (The Gazette of India, March 23-29, 2013), and Article XXV of the constitution/MOA of Karunya University for handling day-to-day grievances related to students, parents, staff members and other stakeholders.

Grievance Redressal Cell facilitates the resolution of grievances in a fair and impartial manner involving the respective School/Dept./Office (dealing with the substantive function connected with the grievance), maintaining necessary confidentiality, as the case may be.

Any stakeholder with a genuine grievance may approach Grievance Redressal Cell to submit his/her grievance in writing. The Grievance may also be submitted in electronic form – through Email on “tellus@karunya.edu“ or Online Registration System.

COMMITTEE:

1. Vice-Chancellor - Chairperson
2. Registrar - Secretary
3. Deputy Registrar (SA) - Member
4. Dean(s) or Director(s), as the case may be - Member(s)
5. Officer-in-Charge of Grievance Redressal Cell - Member
6. UG/PG Student(s)/Research Scholar(s)/Women Representative(s), as the case may be - Spl. Invitee(s)
OBJECTIVES:

  • To ensure a fair, impartial and consistent mechanism for redressal of varied issues faced by the stakeholders;
  • To uphold the dignity of the University by promoting cordial Student-Student relationship, Student-teacher relationship, teacher-teacher relationship;
  • To develop a responsive and accountable attitude among the stakeholders, thereby maintaining a harmonious atmosphere in the University campus;
  • To ensure that grievances are resolved promptly, objectively and with sensitivity and in complete confidentiality;
  • To ensure that the views of each grievant and respondent are respected and that any party to a grievance is neither discriminated against nor victimized; 
  • To advise stakeholders to respect the right and dignity of one another, and not to behave in a vindictive manner towards any of them for any reason